Miller and Carter are self professed experts in steak, so what better place to go to for my birthday meal with the family. So we arrived at 3.30 on a Saturday afternoon to a quiet restaurant, I had heard great things about this place so was excited.
Upon arrival we were shown to our table by the Maitre d', whom I think we disturbed as she seemed less than pleased to see us. I think the Maitre d' was having a bad day as she was grumpy throughout the meal.
To start we decided on a few starters to share;
.jpg)
.jpg)
.jpg)
Lemongrass and chilli tempura king prawns, bourbon glazed pork belly, and chargrilled chicken wings. The bourbon glazed pork belly was particularly delicious, the pork was very tender with a sweet sticky smoky glaze.
Next was mains....
Our mains did not arrive until over an hour later!! The lettuce wedge was given 10 mins before our mains arrived, at this point we were all ravishingly hungry, we were trying to ration out the lettuce wedge as we did not know how much longer our mains would be
.jpg)
My main had arrived; 14oz T-bone steak served with parsley butter, seasoned fries, a slice of onion loaf, balsamic glazed beef tomato and peppercorn sauce.
The description of the T-bone steak on the menu sounded delicious and I couldn't wait; it is described as "On one side a tender fillet, on the other a flavoursome sirloin, recommended at least medium rare". I had asked for it medium rare". When it arrived it looked good, however as I was so hungry from waiting so long I think I would of eaten anything. As I cut into the steak, it felt tough, and to my shock it was cooked well done. For the self-professed experts of steak not to be able to cook a steak medium rare, this was a big disappointment. I made the waitress aware of this, who firstly said that the steak should be cooked medium rare towards the bone, so I cut the steak infront of her, shock horror, also well done. Then she had mentioned that the steak was thin and could not be cooked medium rare, to which I mentioned to her if this was the case then the menu should be changed to reflect the fact that the chef could not possibly cook a piece of steak like this medium rare. It felt as though the waitress was trying to come up with as many excuses as possible not to send the food back. She did offer to take the steak back, however mentioned that the next steak would be cooked the same, and she could not tell how long this would be. Having waiting over an hour for this steak, I was not prepared to wait another hour for another one, so tried as hard as I could to eat this. But the steak was tough and dry. The onion loaf was oily, the tomato was nothing special and the fries were crispy, but I think they were bought in a just fried in the restaurant.
The waitress was apologetic for the steak and did remove one of the steaks from the end bill, as 2 t-bone steaks were ordered and both were well done even though it was asked for medium rare
I wasn't going to blog about this experience, as I was telephoned by the restaurant manager and offered a £20 voucher to return, to which I was going to use so I could write a more positive review, however this offer was two weeks ago and still no email received, so I would like to make everyone aware of my experience.
Overall:
Food: 3/10 (mainly for the bourbon glazed pork bites)
Service: 3/10 (extremely slow)
Price: 7/10 (price were reasonable for steak, but bad value for money on the taste)
